Terms

Who we are

PlotHand is run by ENA Enterprises Ltd, a company registered in England and Wales (company number 17257845), whose registered office is 61 Bridge Street, Kington, HR5 3DJ. You can reach us at hello@plothand.co.uk.

These terms are the agreement between you and us when you use PlotHand. By starting a plot, you accept them.

What PlotHand is

You tell PlotHand what you grow, and it tells you the jobs each plant usually needs and when, week by week. Ask PlotHand answers gardening questions. Plant pages are open to everyone; your plot is yours alone.

Your account

• You sign in with a link we email you, so keep your email account secure: anyone who can open your email can open your plot.
• One account holds one plot. Please give us a real email address that is yours.
• You can download your data or delete your account at any time on your account page. Deleting it removes everything in it, and can’t be undone.

Garden Helper, the free plan

Garden Helper is free and doesn’t run out. It holds up to 10 plants, shows this month’s jobs week by week, lets you mark jobs done, and answers 10 Ask PlotHand questions a month. You don’t need a card.

Head Gardener, the paid plan

Head Gardener holds as many plants as you grow, plans the next twelve months week by week, and answers 300 Ask PlotHand questions a month. It will cost £4.99 a month, with the first month £0, or £39.99 a year. On the monthly plan you’ll be able to pause for up to three whole months in any twelve; the yearly plan doesn’t pause.

Paid plans open at launch. We’ll never charge you without asking first. Nothing can be bought yet, and PlotHand holds no payment details. Before anyone is charged, these terms will say how to pay and how to cancel.

How far to rely on the advice

PlotHand’s jobs and months are general guidance for a UK garden, not instructions for your plot. Every job comes from a source we name on the plant’s page, mostly the RHS and other horticultural bodies, and UK nurseries. Where the only source we found is weaker (a blog, a forum, a small website or a page from outside the UK), we say so beside it, and you should treat it as a guide.

Your garden won’t match the book exactly, so use your own judgement. Where a plant can hurt you to handle (irritant sap, thorns), we say so, and you should take the care its source advises.

Ask PlotHand is AI

Ask PlotHand is written by an AI model made by Anthropic. It is told to answer from PlotHand’s sources and to say when an answer is general gardening knowledge, but it can still be wrong. Check anything that matters before you act on it, and never rely on it to tell you whether a plant is safe to eat.

Using PlotHand fairly

• Don’t try to get into anyone else’s account or plot, or to get round a plan’s limits.
• Don’t copy PlotHand’s pages or pictures in bulk, or use it to build another service.
• Don’t use Ask PlotHand for anything unlawful or harmful.

If an account breaks these rules, we may suspend or close it. We’ll tell you why by email unless the law stops us.

Our responsibility to you

We take reasonable care to keep PlotHand accurate and running, but we can’t promise it will always be available or free of mistakes.

Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not let us limit, and nothing takes away your rights as a consumer.

Otherwise, we are not responsible for loss that we could not reasonably have foreseen, for plants or crops lost to weather, pests, disease or the way a job was done, or for loss to a business. PlotHand is for your own garden, not for commercial growing.

Changes to these terms

If we change these terms, we’ll update this page and the date at the top. If a change matters to how you use PlotHand, we’ll tell you by email before it applies.

The law that applies

These terms are governed by the law of England and Wales, and the courts of England and Wales can decide any dispute about them. If you live in Scotland or Northern Ireland, you can also bring a claim in your own courts.